Enjoy pre-arranged hotel pick-up and drop-off service at select locations across Western Canada, including Vancouver, Banff, Lake Louise, and Jasper.These motorcoach transfers are automatically scheduled when you book your train trip and are designed to make your journey smooth and stress-free.

In this guide, you’ll find everything you need to know about Rocky Mountaineer pickup and drop-off locations, schedules, luggage handling, and helpful travel tips—so you can focus on enjoying your luxury train ride through the breathtaking Canadian Rocky Mountains by rail.

What You Need to Know About Rocky Mountaineer Transfers

Transfers

Rocky Mountaineer provides complimentary motorcoach transfers between designated hotels and train stations along its routes in Western Canada. These transfers make your travel easier. You can relax while someone takes you to the train or your next hotel.

When you make a reservation with Rocky Mountaineer, the system automatically arranges these transfers. You can select specific pick-up and drop-off points via the Guest Portal.

Please note: Guests must take care of their own carry-on luggage during transfers. Rocky Mountaineer staff will handle checked baggage and deliver it to your next hotel. This arrangement guarantees a seamless transition between each segment of your trip.

Vancouver Rocky Mountaineer Pickup & Drop-off Locations

Vancouver

Vancouver serves as a major starting and ending point for Rocky Mountaineer journeys. Transfers connect guests staying in downtown Vancouver hotels with the train station.

Morning Pickup Times: 6:55 AM to 7:25 AM

Starting time from Vancouver is generally in the morning. Guests must be ready in their hotel lobby at the specified pickup time. The motorcoach arrives to take you to the train station promptly within this window.

Hotels Served in Vancouver:

Fairmont Hotel Vancouver
Fairmont Pacific Rim
Fairmont Waterfront
Georgian Court Hotel
Hampton Inn & Suites
Pan Pacific Vancouver
Sheraton Vancouver Wall Centre
Sutton Place Hotel

Evening Drop-off Times: 6:00 PM to 8:30 PM

Upon train arrival, guests are transported back to their hotels. In addition to the hotels listed above in the pickup section, drop-offs may include hotels such as:

Blue Horizon Hotel
Century Plaza
Coast Coal Harbour
Holiday Inn Vancouver Downtown
Hotel BLU
Hyatt Regency
Pinnacle Harbourfront

Note: Drop-off times can change because rail schedules. Always check your travel documents and the Rocky Mountaineer Guest Portal.

Banff, Lake Louise, and Jasper Pickup & Drop-off Details

Banff, Lake Louise, Jasper

Your Rocky Mountaineer experience continues with transfers in the picturesque mountain towns of Banff, Lake Louise, and Jasper. Here’s what to expect:

Banff Hotel Pickups: 7:00 AM to 7:30 AM

Hotel guests in Banff are picked up in the early morning for transfer to the train station.

Common Banff Hotels Included:

Banff Aspen Lodge
Caribou Lodge & Spa
Elk + Avenue Hotel
Fairmont Banff Springs
Moose Hotel & Suites
Rimrock Resort
Royal Canadian Lodge

Additional hotels may be included — please confirm your pickup location through the Guest Portal.

Evening Banff Drop-off Times: 7:00 PM to 8:30 PM

Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.

Drop-off locations are the same as pickup locations; see above for details.

Lake Louise Pickup: 7:45 AM – 8:00 AM

At Lake Louise, pickups typically occur at:

Fairmont Chateau Lake Louise (motorcoach entrance)

Jasper Pickup: 6:30 AM to 7:30 AM

Please be ready in your hotel lobby by pickup time. Your transfer to the Jasper train station will arrive within 30 minutes of the pickup time listed below. Luggage will be picked up from the lobby and delivered to your hotel at the next destination.

Astoria Hotel
The Athabasca Hotel
Bear Hill Lodge
Chateau Jasper
Fairmont Jasper Park Lodge
Forrest Park Hotel
Jasper Inn & Suites
Lobstick Lodge
Marmot Lodge
Fox Hotel & Suites
The Crimson
Tonquinn Inn
Whistlers Inn

Evening Jasper Drop-off Times: 7:00 PM to 9:30 PM

Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.

Journey Through the Clouds – 7:00 PM – 8:30 PM
Rainforest to Gold Rush – 8:30 PM – 9:30 PM

Drop-off locations are the same as pickup locations; see above for details.

Luggage Handling & Travel Tips for Your Rocky Mountaineer Journey

Luggage Handling

Luggage: You are responsible for your personal carry-ons during transfers. Rocky Mountaineer staff will manage and deliver your checked bags to your next hotel. Make sure to label your bags clearly and be prepared to carry what you need for the day.
Timings: Always be punctual for your scheduled pickups. The motorcoach will not wait beyond the designated time window.
Flight and Travel Planning: Train arrival times vary by route and rail conditions. Build in buffer time for flights or onward travel after your train journey.
Mid-point Hotels: Your trip will include overnight stays in Kamloops, Whistler, or Quesnel. Someone will take care of your luggage and transfers.

Why Choose Rocky Mountaineer Transfers?

Rocky Mountaineer’s included motorcoach transfers provide:

Seamless connections between hotels and train stations
Comfortable, climate-controlled motorcoaches
Coordination of luggage logistics so you can focus on enjoying your journey

Access to iconic Western Canadian destinations without worrying about transportation details

FAQs

Rocky Mountaineer Pick-up & Drop-Off FAQs

Where can I find my schedule?

Your Rocky Mountaineer schedule will be included in your booking confirmation email and travel documents. You can also access up-to-date information by logging into your Rocky Mountaineer account online or contacting your travel advisor. For specific pickup and drop-off times, refer to the final itinerary provided 30 days before departure.

How often does the schedule fluctuate?

Schedules are generally consistent throughout the season, but slight changes can occur due to operational requirements, weather conditions, or rail traffic. We recommend checking your itinerary a few days before your departure and monitoring any updates from Rocky Mountaineer, especially during peak travel months.

Why Choose Rocky Mountaineer Transfers?

Rocky Mountaineer transfers offer convenience, comfort, and peace of mind. They ensure you get from your hotel to the train station (and vice versa) without the stress of arranging your own transportation. Professional drivers, punctual service, and luggage assistance make your travel day smooth from start to finish.

Where to watch out for Schedule change?

Schedule updates are usually communicated via email, your hotel concierge, or directly through Rocky Mountaineer’s on-the-ground staff. When checking in at your hotel before your journey, confirm your pickup time at the front desk, as last-minute adjustments can happen.

Luggage Handling & Travel Tips for Your Rocky Mountaineer Journey

Your large luggage will be transported separately and delivered to your destination hotel, so you only need to keep your carry-on essentials for the train. Pack layers for varying temperatures, bring your camera for those scenic views, and keep travel documents handy for a seamless boarding experience.

Final Thoughts: Prepare for an Epic Train Adventure

Final Thoughts

Traveling with Rocky Mountaineer through the Canadian Rockies offers one of the most picturesque and unforgettable experiences. Experience the breathtaking beauty of the Canadian Rocky Mountains by rail. With your hotel pickup and drop-off, transfer times, and luggage taken care of, your luxury train trip will be easy and memorable.

Let us handle the details — from pickup to drop-off — so you can focus on the journey ahead. Contact us today to confirm your schedule, book your transfers, and start your unforgettable rail experience

Rocky Mountaineer Pickup & Drop-off Locations Guide

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