Rocky Mountaineer - Frequently Asked Questions
How to book rocky mountaineer train?
You can book online on the official Rocky Mountaineer site—pick your route, dates, and service level, then check out.
Or you can book through Key West Travel & Tours to make it effortless: we’re Rocky Mountaineer specialists (since 1999) trusted by 50,000+ guests, we bundle rail with hotels/transfers/tours into one seamless package, and we help you use current promotions to maximize value.
What is the cancellation policy for Rocky Mountaineer?
You can book online on the official Rocky Mountaineer site—pick your route, dates, and service level, then check out.
is there wifi on the rocky mountaineer train?
No, there is no Wi-Fi service on the train. This is intentional to allow guests to disconnect and fully immerse themselves in the scenery and experience.
Are pets allowed on the Rocky Mountaineer?
No, pets are not allowed on the Rocky Mountaineer train, with the exception of certified service animals.
what to wear on rocky mountaineer train?
The dress code is casual and comfortable. The train is a relaxed environment, and comfort is key for the all-day journey. Layering is recommended due to the climate control in the coaches.
can you smoke on the rocky mountaineer train?
No, smoking is not permitted on the train or in the rail cars. This includes both traditional cigarettes and e-cigarettes/vaping.
is the rocky mountaineer train affected by the wildfires?
Yes, like other operations in the region, the Rocky Mountaineer’s schedule can be impacted by wildfires. The company has contingency plans and a team dedicated to monitoring the situation to ensure passenger safety. They will make adjustments to routes or schedules if necessary.
You can visit the travel updates page to check for latest update.
how many bathrooms are on the rocky mountaineer train?
Each Rocky Mountaineer coach is equipped with onboard washrooms. There are two washrooms per car.
can you sleep on the rocky mountaineer train?
No, you cannot sleep on the train. The Rocky Mountaineer is a daylight-only service, meaning it travels during the day to ensure you don’t miss any of the scenery. Guests stay overnight at hotels at the midpoint of their journey (e.g., Kamloops or Quesnel), with luggage and transfers handled for you.
Where does the rocky mountaineer train go?
Canada:
- First Passage to the West – Vancouver ↔ Banff/Lake Louise (via Kamloops)
- Journey Through the Clouds – Vancouver ↔ Jasper (via Kamloops)
- Rainforest to Gold Rush – Vancouver → Whistler → Quesnel → Jasper
USA:
- Rockies to the Red Rocks – Denver ↔ Moab (overnight in Glenwood Springs).
Get detailed information on Rocky Mountaineer routes
Where does rocky mountaineer train start from in Vancouver? Where is the station?
Rocky Mountaineer Vancouver Station: 1755 Cottrell St, Vancouver, BC (near Terminal Ave).
where does the rocky mountaineer train start and end?
Depends on route; most Canadian trips start/end in Vancouver with endpoints in Banff, Lake Louise, or Jasper. U.S. trips start/end in Denver or Moab.
How long is the rocky mountaineer train ride?
Most travel days are 10–12 hours in Canada (8–9 hours on the U.S. route). Journeys are 2 days (most routes) or 3 days (Rainforest to Gold Rush), with hotel overnights—no night train.
How much luggage is allowed on the Rocky Mountaineer Gold Leaf?
- Checked bags: Up to 2 pieces per person, combined 30 kg / 66 lb, with max 23 kg / 50 lb per piece. Luggage travels separately from the train and is delivered to your hotel; you won’t have access to it during the day. Oversized items may incur a surcharge; attach the provided RM luggage tag and your own ID tag.
Day bag on board: Bring a small bag that fits at your feet (no overhead/under-seat storage). GoldLeaf: up to 16″×11″×8″ (40×28×20 cm). SilverLeaf: up to 23″×8″×8″ (58×20×20 cm). Pack meds, valuables, documents, devices, and essentials in this bag.
Note: Some packages/hotels may add limits—check your travel documents. On certain routes (e.g., Vancouver–Kamloops–Rockies), you can tag extra checked bags to go straight to your final destination; ask at check-in.
How much does a rocky mountaineer train trip cost?
The cost of a Rocky Mountaineer journey depends on the route, service level, and travel season.
Canadian Rockies Routes (Vancouver ↔ Banff, Lake Louise, or Jasper, 2-day trips):
SilverLeaf Service: from CAD 2,245 – CAD 2,894 per person
GoldLeaf Service: from CAD 3,065 – CAD 3,894 per person
Here’s an indepth guide on Rocky Mountaineer prices.
How much is the deposit for Rocky Mountaineer?
The Rocky Mountaineer typically requires a 20% non-refundable deposit at the time of booking to confirm your reservation. You can pay the full balance due 60 days prior to departure. However, it’s essential to check the specific terms and conditions for your particular itinerary, as policies can vary.
What are the two service levels offered onboard Rocky Mountaineer?
Rocky Mountaineer offers two distinct service levels:
SilverLeaf Service – Travel in a single-level glass-domed coach with oversized panoramic windows. Guests enjoy hot breakfasts and lunches served at their seats, unlimited beverages, and attentive storytelling from onboard Hosts. Overnight hotel accommodations and luggage transfers are also included.
GoldLeaf Service – A more luxurious option in a bi-level glass-domed coach. The upper level provides dome-window seating, while the lower level features an elegant dining room with freshly prepared meals. GoldLeaf also offers a private outdoor viewing platform, premium beverages, and enhanced service, along with included hotels and transfers.
What is silver leaf service?
Silver Leaf Service is the single-level service on the Rocky Mountaineer train that offers panoramic views through oversized windows, complimentary gourmet meals and drinks served at your seat, and attentive service from dedicated onboard hosts. Passengers also get seamless baggage transfers and access to a small outdoor viewing area.
What is the Gold leaf service?
The Gold Leaf Service is Rocky Mountaineer’s premier luxury train experience, featuring bi-level glass-dome coaches with upper-level seating for breath-taking panoramic views through the Rockies, and a lower-level dining room that serves gourmet a la carte meals.
Besides, there is an exclusive outdoor viewing area, attentive hosts, and all-inclusive drinks and meals for passengers traveling through the Canadian Rockies.
What is the difference between gold and silver service on the Rocky Mountaineer?
Gold Leaf features an exclusive two-level glass-dome coach, with gourmet meals served in a dedicated lower-level dining room. It also offers a larger host and culinary team, signature cocktails, and access to an expansive outdoor viewing platform. Silver Leaf, on the other hand, provides a single-level glass-dome coach with oversized windows, where meals are served directly at your seat.
Is it worth upgrading to gold leaf on Rocky Mountaineer?
If you value bigger dome views, sit-down dining, and outdoor platform access, most guests feel the upgrade is worth it; SilverLeaf still delivers excellent views and at-seat meals on a single-level dome.
Are gratuities included on Rocky Mountaineer?
Yes, gratuities for the onboard train hosts and the culinary team are included in the price of your ticket. Tipping for other services, like tour guides or hotel staff, is at your discretion.
Rocky Mountaineer Services & Booking Information
From breathtaking routes and service levels to step-by-step booking help, our Rocky Mountaineer Guidebook covers everything, seating plans, pricing overview, details about Goldleaf and Silverleaf, or anything you need to know before you go.
Learn about GoldLeaf vs. SilverLeaf service, what’s included in your journey, luggage allowances, and how to secure the best packages with Key West Travel & Tours.
