Rocky Mountaineer provides complimentary, pre-arranged hotel pickups and drop-offs at key locations throughout Western Canada—including Vancouver, Banff, Lake Louise, and Jasper.
These motorcoach transfers are automatically scheduled when you book your train trip and are designed to make your journey smooth and stress-free.
In this guide, you’ll find everything you need to know about Rocky Mountaineer pickup and drop-off locations, schedules, luggage handling, and helpful travel tips—so you can focus on enjoying your luxury train ride through the breathtaking Canadian Rocky Mountains by rail.
Table of Contents
What You Need to Know About Rocky Mountaineer Transfers
Rocky Mountaineer provides complimentary motorcoach transfers between designated hotels and train stations along its routes in Western Canada. These transfers make your travel easier. You can relax while someone takes you to the train or your next hotel.
When you make a reservation with Rocky Mountaineer, the system automatically arranges these transfers. You can select specific pick-up and drop-off points via the Guest Portal.
Please note: Guests must take care of their own carry-on luggage during transfers. Rocky Mountaineer staff will handle checked baggage and deliver it to your next hotel. This arrangement guarantees a seamless transition between each segment of your trip.
Vancouver Rocky Mountaineer Pickup & Drop-off Locations
Vancouver serves as a major starting and ending point for Rocky Mountaineer journeys. Transfers connect guests staying in downtown Vancouver hotels with the train station.
Morning Pickup Times: 6:55 AM to 7:25 AM
Guests must be ready in their hotel lobby at the specified pickup time. The motorcoach arrives to take you to the train station promptly within this window.
Hotels Served in Vancouver:
- Fairmont Hotel Vancouver
- Fairmont Pacific Rim
- Fairmont Waterfront
- Georgian Court Hotel
- Hampton Inn & Suites
- Pan Pacific Vancouver
- Sheraton Vancouver Wall Centre
- Sutton Place Hotel
Evening Drop-off Times: 6:00 PM to 8:30 PM
Upon train arrival, guests are transported back to their hotels. In addition to the hotels listed above in the pickup section, drop-offs may include hotels such as:
- Blue Horizon Hotel
- Century Plaza
- Coast Coal Harbour
- Holiday Inn Vancouver Downtown
- Hotel BLU
- Hyatt Regency
- Pinnacle Harbourfront
Note: Drop-off times can change because rail schedules. Always check your travel documents and the Rocky Mountaineer Guest Portal.
Banff, Lake Louise, and Jasper Pickup & Drop-off Details
Your Rocky Mountaineer experience continues with transfers in the picturesque mountain towns of Banff, Lake Louise, and Jasper. Here’s what to expect:
Banff Hotel Pickups: 7:00 AM to 7:30 AM
Hotel guests in Banff are picked up in the early morning for transfer to the train station.
Common Banff Hotels Included:
- Banff Aspen Lodge
- Caribou Lodge & Spa
- Elk + Avenue Hotel
- Fairmont Banff Springs
- Moose Hotel & Suites
- Rimrock Resort
- Royal Canadian Lodge
Additional hotels may be included — please confirm your pickup location through the Guest Portal.
Evening Banff Drop-off Times: 7:00 PM to 8:30 PM
Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.
Drop-off locations are the same as pickup locations; see above for details.
Lake Louise Pickup: 7:45 AM – 8:00 AM
At Lake Louise, pickups typically occur at:
- Fairmont Chateau Lake Louise (motorcoach entrance)
Jasper Pickup: 6:30 AM to 7:30 AM
Please be ready in your hotel lobby by pickup time. Your transfer to the Jasper train station will arrive within 30 minutes of the pickup time listed below. Luggage will be picked up from the lobby and delivered to your hotel at the next destination.
- Astoria Hotel
- The Athabasca Hotel
- Bear Hill Lodge
- Chateau Jasper
- Fairmont Jasper Park Lodge
- Forrest Park Hotel
- Jasper Inn & Suites
- Lobstick Lodge
- Marmot Lodge
- Fox Hotel & Suites
- The Crimson
- Tonquinn Inn
- Whistlers Inn
Evening Jasper Drop-off Times: 7:00 PM to 9:30 PM
Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.
- Journey Through the Clouds – 7:00 PM – 8:30 PM
- Rainforest to Gold Rush – 8:30 PM – 9:30 PM
Drop-off locations are the same as pickup locations; see above for details.
Luggage Handling & Travel Tips for Your Rocky Mountaineer Journey
- Luggage: You are responsible for your personal carry-ons during transfers. Rocky Mountaineer staff will manage and deliver your checked bags to your next hotel. Make sure to label your bags clearly and be prepared to carry what you need for the day.
- Timings: Always be punctual for your scheduled pickups. The motorcoach will not wait beyond the designated time window.
- Flight and Travel Planning: Train arrival times vary by route and rail conditions. Build in buffer time for flights or onward travel after your train journey.
Mid-point Hotels: Your trip will include overnight stays in Kamloops, Whistler, or Quesnel. Someone will take care of your luggage and transfers.
Why Choose Rocky Mountaineer Transfers?
Rocky Mountaineer’s included motorcoach transfers provide:
- Seamless connections between hotels and train stations
- Comfortable, climate-controlled motorcoaches
- Coordination of luggage logistics so you can focus on enjoying your journey
Access to iconic Western Canadian destinations without worrying about transportation details
Final Thoughts: Prepare for an Epic Train Adventure
Traveling with Rocky Mountaineer through the Canadian Rockies offers one of the most picturesque and unforgettable experiences. Experience the breathtaking beauty of the Canadian Rocky Mountains by rail. With your hotel pickup and drop-off, transfer times, and luggage taken care of, your luxury train trip will be easy and memorable.
Eager to reserve or discover additional information? Click here to explore further details about the Rocky Mountaineer offerings.