Enjoy pre-arranged hotel pick-up and drop-off service at select locations across Western Canada, including Vancouver, Banff, Lake Louise, and Jasper.These motorcoach transfers are automatically scheduled when you book your train trip and are designed to make your journey smooth and stress-free.
In this guide, you’ll find everything you need to know about Rocky Mountaineer pickup and drop-off locations, schedules, luggage handling, and helpful travel tips—so you can focus on enjoying your luxury train ride through the breathtaking Canadian Rocky Mountains by rail.Table of Contents
What You Need to Know About Rocky Mountaineer Transfers
Transfers
Rocky Mountaineer provides complimentary motorcoach transfers between designated hotels and train stations along its routes in Western Canada. These transfers make your travel easier. You can relax while someone takes you to the train or your next hotel.
When you make a reservation with Rocky Mountaineer, the system automatically arranges these transfers. You can select specific pick-up and drop-off points via the Guest Portal.
Please note: Guests must take care of their own carry-on luggage during transfers. Rocky Mountaineer staff will handle checked baggage and deliver it to your next hotel. This arrangement guarantees a seamless transition between each segment of your trip.
Vancouver Rocky Mountaineer Pickup & Drop-off Locations
Vancouver
Vancouver serves as a major starting and ending point for Rocky Mountaineer journeys. Transfers connect guests staying in downtown Vancouver hotels with the train station.
Morning Pickup Times: 6:55 AM to 7:25 AM
If your journey starts in Vancouver, the morning pick-up times and locations for Rocky Mountaineer’s two-day journeys—Journey Through the Clouds and First Passage to the West—departing from Vancouver to Lake Louise, Banff, or Jasper are as follows:
|
Journey Through the Clouds & First Passage to the West Vancouver Pick-up Locations |
|
|---|---|
| Pick-up Location | Pick Up Time |
| Fairmont Hotel Vancouver | 7:00 |
| Fairmont Pacific Rim | 7:00 |
| Fairmont Waterfront Hotel | 7:00 |
| Georgian Court Hotel | 7:00 |
| Hampton Inn and Suites | 7:00 |
| Pan Pacific Hotel | 7:00 |
| Sheraton Wall Centre | 7:00 |
| Sutton Place Hotel | 7:00 |
Starting time from Vancouver is generally in the morning. Guests must be ready in their hotel lobby at the specified pickup time. The motorcoach arrives to take you to the train station promptly within this window.
For the 3 days train journey on the route Rainforest to Goldrush, the Vancouver pickup times and locations are:
| Rainforest to Goldrush - Vancouver Pick-up Locations | |
|---|---|
| Pick-up Location | Pick Up Time |
| Fairmont Hotel Vancouver | 7:30 |
| Fairmont Pacific Rim | 7:30 |
| Fairmont Waterfront Hotel | 7:30 |
| Georgian Court Hotel | 7:30 |
| Hampton Inn and Suites | 7:30 |
| Pan Pacific Hotel | 7:30 |
| Sheraton Wall Centre | 7:30 |
| Sutton Place Hotel | 7:30 |
Evening Drop-off Times: 6:00 PM to 8:30 PM
Upon train arrival, guests are transported back to their designated drop-off hotels. For the journeys ending in Vancouver, drop-off locations include the hotels listed below.
Please note that drop-off times may vary due to rail scheduling. Guests should always refer to their travel documents and the Rocky Mountaineer Guest Portal for the most up-to-date information.
| Journey Through the Clouds & First Passage to the West - Vancouver Drop-off Locations |
|---|
| Best Western Plus Sands |
| Blue Horizon Hotel |
| Century Plaza |
| Coast Coal Harbour Vancouver Hotel |
| Fairmont Hotel Vancouver |
| Fairmont Pacific Rim |
| Fairmont Waterfront Hotel |
| Georgian Court Hotel |
| Hampton Inn and Suites |
| Holiday Inn & Suites Vancouver Downtown |
| Hotel BLU Vancouver |
| Hyatt Regency Vancouver |
| Pan Pacific Hotel |
| Pinnacle Hotel Harbourfront |
| Rosedale on Robson Suite Hotel |
| Rosewood Hotel Georgia |
| Sheraton Wall Centre |
| Sutton Place Hotel |
| Vancouver Marriott Pinnacle Downtown Hotel |
| Westin Bayshore |
For the 3 day trip, Rainforest to Goldrush journeys ending in Vancouver, drop-off locations include the hotels listed below.
| Rainforest to Goldrush - Vancouver Drop-off Locations |
|---|
| Fairmont Hotel Vancouver |
| Fairmont Pacific Rim |
| Fairmont Waterfront Hotel |
| Georgian Court Hotel |
| Hampton Inn and Suites |
| Pan Pacific Hotel |
| Sheraton Wall Centre |
| Sutton Place Hotel |
Banff, Lake Louise, and Jasper Pickup & Drop-off Details
Banff, Lake Louise, Jasper
Your Rocky Mountaineer experience continues with transfers in the picturesque mountain towns of Banff, Lake Louise, and Jasper. Here’s what to expect:
Banff Hotel Pickups: 7:00 AM to 7:30 AM
The morning pick-up and drop-off locations for Rocky Mountaineer’s First Passage to the West journey in Banff are listed below. All transfers depart at the same scheduled time. Guests should always refer to their travel documents and the Rocky Mountaineer Guest Portal for the most up-to-date information.
| First Passage to the West - Banff Pick-up and Drop-off Locations | |
|---|---|
| Location | Pick Up Time |
| Banff Aspen Lodge | 7:00 |
| Banff Caribou Lodge and Spa | 7:00 |
| Banff Inn | 7:00 |
| Banff Park Lodge | 7:00 |
| Banff Ptarmigan Inn | 7:00 |
| Banff Rocky Mountain Resort | 7:00 |
| Best Western Plus Siding 29 Lodge | 7:00 |
| Bow View Lodge | 7:00 |
| Brewster’s Mountain Lodge | 7:00 |
| Buffalo Mountain Lodge | 7:00 |
| Canalta Lodge | 7:00 |
| Charltons Banff | 7:00 |
| Douglas Fir Resort & Chalets | 7:00 |
| Elk + Avenue Hotel | 7:00 |
| Elkhorn Lodge | 7:00 |
| Fairmont Banff Springs Hotel | 7:00 |
| Fox Hotel and Suites | 7:00 |
| Hidden Ridge Resort | 7:00 |
| High Country Inn | 7:00 |
| Hotel Canoe & Suites | 7:00 |
| Irwin's Mountain Inn | 7:00 |
| Hidden Ridge Resort | 7:00 |
| Juniper Hotel | 7:00 |
| Moose Hotel & Suites | 7:00 |
| Mount Royal Hotel | 7:00 |
| Moxy Banff | 7:00 |
| Otter Hotel | 7:00 |
| Peaks Hotel & Suites | 7:00 |
| Red Carpet Inn | 7:00 |
| Royal Canadian Lodge | 7:00 |
| The Banff Centre | 7:00 |
| The Dorothy Motel | 7:00 |
| The Rimrock Resort | 7:00 |
| The Rundlestone Lodge | 7:00 |
| Tunnel Mountain Resort | 7:00 |
Evening Banff Drop-off Times: 7:00 PM to 8:30 PM
Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.
Drop-off locations are the same as pickup locations; see above for details.
Lake Louise Pickup: 7:45 AM – 8:00 AM
For the journeys beginning in Lake Louise, pickups & drop-offs typically occur at:
| First Passage to the West - Lake Louise Pick-up & Drop-off Locations | |
|---|---|
| Location | Pick Up Time |
| Fairmont Chateau Lake Louise | 7:45 |
| Lake Louise Inn | 8:00 |
| Mountaineer Lodge | 8:00 |
| Post Hotel and Spa | 8:00 |
| Paradise Bungalows (drop-off only) | N/A |
Jasper Pickup: 6:30 AM to 7:30 AM
Please be ready in your hotel lobby by pickup time. Your transfer to the Jasper train station will arrive within 30 minutes of the pickup time listed below. Luggage will be picked up from the lobby and delivered to your hotel at the next destination.
These will be the pickup & drop-off locations for the 2 day trips (Journey through the clouds)
| Journey Through the Clouds - Jasper Pick-up & Drop-off Locations | |
|---|---|
| Location | Pick-up Time |
| Astoria Hotel | 7:30 |
| Bear Hill Lodge | 7:30 |
| Chateau Jasper | 7:30 |
| Fairmont Jasper Park Lodge | 7:30 |
| Forest Park Hotel | 7:30 |
| Lobstick Lodge | 7:30 |
| Marmot Lodge | 7:30 |
| The Crimson | 7:30 |
| The Jasper Inn & Suites | 7:30 |
| Tonquin Inn | 7:30 |
| Jasper Station check-in | 7:30 |
These will be the pickup & drop-off locations for the 3 day trips (Rainforest to GoldRush)
| Rainforest to Goldrush - Jasper Pick-up & Drop-off Locations | |
|---|---|
| Location | Pick-up Time |
| Astoria Hotel | 6:30 |
| Bear Hill Lodge | 6:30 |
| Chateau Jasper | 6:30 |
| Fairmont Jasper Park Lodge | 6:30 |
| Forest Park Hotel | 6:30 |
| Lobstick Lodge | 6:30 |
| Marmot Lodge | 6:30 |
| The Crimson | 6:30 |
| The Jasper Inn & Suites | 6:30 |
| Tonquin Inn | 6:30 |
| Jasper Station check-in | 6:30 |
Evening Jasper Drop-off Times: 7:00 PM to 9:30 PM
Please note that this range depends on route and operating conditions, and delays may occur. Allow flexibility when planning onward travel or activities in Banff.
- Journey Through the Clouds – 7:00 PM – 8:30 PM
- Rainforest to Gold Rush – 8:30 PM – 9:30 PM
Drop-off locations are the same as pickup locations; see above for details.
Luggage Handling & Travel Tips for Your Rocky Mountaineer Journey
Luggage Handling
- Luggage: You are responsible for your personal carry-ons during transfers. Rocky Mountaineer staff will manage and deliver your checked bags to your next hotel. Make sure to label your bags clearly and be prepared to carry what you need for the day.
- Timings: Always be punctual for your scheduled pickups. The motorcoach will not wait beyond the designated time window.
- Flight and Travel Planning: Train arrival times vary by route and rail conditions. Build in buffer time for flights or onward travel after your train journey.
- Mid-point Hotels: Your trip will include overnight stays in Kamloops, Whistler, or Quesnel. Someone will take care of your luggage and transfers.
Why Choose Rocky Mountaineer Transfers?
Rocky Mountaineer’s included motorcoach transfers provide:
- Seamless connections between hotels and train stations
- Comfortable, climate-controlled motorcoaches
- Coordination of luggage logistics so you can focus on enjoying your journey
Access to iconic Western Canadian destinations without worrying about transportation details
FAQs
Rocky Mountaineer Pick-up & Drop-Off FAQs
Where can I find my schedule?
Your Rocky Mountaineer schedule will be included in your booking confirmation email and travel documents. You can also access up-to-date information by logging into your Rocky Mountaineer account online or contacting your travel advisor. For specific pickup and drop-off times, refer to the final itinerary provided 30 days before departure.
How often does the schedule fluctuate?
Schedules are generally consistent throughout the season, but slight changes can occur due to operational requirements, weather conditions, or rail traffic. We recommend checking your itinerary a few days before your departure and monitoring any updates from Rocky Mountaineer, especially during peak travel months.
Why Choose Rocky Mountaineer Transfers?
Rocky Mountaineer transfers offer convenience, comfort, and peace of mind. They ensure you get from your hotel to the train station (and vice versa) without the stress of arranging your own transportation. Professional drivers, punctual service, and luggage assistance make your travel day smooth from start to finish.
Where to watch out for Schedule change?
Schedule updates are usually communicated via email, your hotel concierge, or directly through Rocky Mountaineer’s on-the-ground staff. When checking in at your hotel before your journey, confirm your pickup time at the front desk, as last-minute adjustments can happen.
Luggage Handling & Travel Tips for Your Rocky Mountaineer Journey
Your large luggage will be transported separately and delivered to your destination hotel, so you only need to keep your carry-on essentials for the train. Pack layers for varying temperatures, bring your camera for those scenic views, and keep travel documents handy for a seamless boarding experience.
Final Thoughts: Prepare for an Epic Train Adventure
Final Thoughts
Traveling with Rocky Mountaineer through the Canadian Rockies offers one of the most picturesque and unforgettable experiences. Experience the breathtaking beauty of the Canadian Rocky Mountains by rail. With your hotel pickup and drop-off, transfer times, and luggage taken care of, your luxury train trip will be easy and memorable.
Let us handle the details — from pickup to drop-off — so you can focus on the journey ahead. Contact us today to confirm your schedule, book your transfers, and start your unforgettable rail experience
Rocky Mountaineer: Routes
Route: Vancouver → Kamloops → Banff or Lake Louise
Duration: 2 days
Available: April – October
Route: Vancouver → Kamloops → Jasper
Duration: 2 days
Available: April – October
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