My husband and I booked our vacation a few months back online with Key West Travel. On a few occasions, I needed to firm up arrangements with Christina in the office, she was excellent. Going above and beyond by suggesting downtown hotels, etc. The day we left, our bus was at a convenient location and was on time. Brad our tour guide and Kevin our bus driver were kind, knowledgeable, and always on time. The scenery was indescribable and our vacation was perfect, we would not hesitate to book again with Key West